Wednesday, 17 December 2008

Want to have a calendar of RLAB events on Outlook?

Need a reminder about upcoming research seminars? Would you like a calendar of RLAB events that is automatically updated when events are added, or details have changed.

With Outlook 2007 you can now have an RLAB Events Calendar appearing alongside your personal Outlook Calendar...

... With all speaker, title, location and time details to hand:

Visit for illustrated instructions.

Tuesday, 23 September 2008

Black and White chart fills in Excel 2007

Microsoft have sensibly removed the option to have black and white fills in the charts that you create in Excel 2007. Luckily someone out there has written a piece of code that reenables it. Go to the following link to get instructions on how to install the Excel addin.

Tuesday, 9 September 2008

Unable to stream radio/Web content after PC Upgrade

Attempting to play/stream web content ie radio or TV causes Internet Explorer to hang, crash or not respond.

Goto Start, Programs and select Realplayer. Accept the agreement or terms to allow Realplayer to fully launch. This should solve the issue experienced above

Wednesday, 18 June 2008

How to Access Googlemail via Outlook 2007

If you have a googlemail account you can retrieve your email via Outlook.

The only reason to do this is if you wanted to transfer some of your LSE mail onto googlemail and view it anywhere without having to configure remote access to LSE.

Do Remember it is still important you back up your LSE Outlook Mail in mail archives on your Z: or J: drives.


  1. Log onto Googlemail
  2. Once in Googlemail click on Settings
  3. On the Settings page click on Forwarding and POP/IMAP
  4. Under POP Download:

    1. Make sure Pop is enabled for all mail
    2. Make sure that “When messages are accessed with POP” - keep Google Mail's copy in the Inbox is selected

  5. Under IMAP Access:

    1. Make sure enable IMAP is checked.


  1. In Outlook go to Tools > Account Settings
  2. Under the Email Tab click New
  3. Check Microsoft Exchange, POP3, IMAP or HTTP
    The Auto Account Setup Dialog will appear
  4. Enter display name eg John Smith
    Enter your email address as your googlemail username followed by '' e.g. – you must do this even if your email is something like
  6. Enter your password.
  7. Check 'Manually configure...'
  8. Select 'Internet E-mail.'
    The Add New Email Account dialog will appear
  9. Under User Information...

    1. Enter your name, googlemail email address in the form

  10. User Server Information…

    1. Account Type: Select IMAP;
    2. Incoming Mail Server:
    3. Outgoing mail server (SMTP):

  11. Under Logon Information…

    1. User Name: googlemail email address in the form
    2. Enter your password

    Click 'More Settings,' then the 'Advanced' tab.

    1. Incoming server must be 993, and must use SSL encryption.
    2. Outgoing server can use 587, TLS encryption.

    Click 'Outgoing Server.' tab.

    1. Make sure that 'My outgoing server (SMTP) requires authentication' is selected. The radio button 'Use same settings as my incoming mail server' should also be selected.

  14. Click 'OK'
  15. Click on Test Account Settings to see if it works. Sometimes you need to go back to "More Settings" and check that the Incoming and Outgoing Server details are as above (sometimes Outlook will not automatically apply your manual settings)
  16. After a test message has been successfully sent click on 'Next' > 'Finish' > 'Close' > 'OK.'

Tuesday, 17 June 2008

Exporting Favourites to Text/HTML

To export your favourite websites (or a subfolder of favourites) to a text file

- open internet explorer
- select /file/import and export from the tool bar menu
- follow the wizard

this will create an html file which can be read in textpad/notepad or any other text editor. There will be a lot of html coding, but this can be removed fairly easily if required.

Thursday, 13 March 2008

Office 2007 - the new version of Microsoft Office coming to your desktop soon

Office 2007 is rolling out to RLAB computer users this year. This new version of Microsoft Office is considerably different to previous versions in both appearance and use.

To find out more, view online demonstrations or download the LSE Office 2007 course book go to our Office 2007 section.

Wednesday, 12 March 2008

Easter Shutdown: Servers shutdown Thurs 20th March 8:30am - 10:30am

Dear All

I need to carry out some urgent maintenance on the servers over the Easter break, I plan to do this on Thursday 20th March. I will shut down the servers at 8:30 a.m. and plan to have them on again by 10:30 a.m. Services that will not be available for this period will be your Z: drives, printing, Stata, Stat Transfer, the data library and the web sites. Please make sure you have not left any files open on your computer that are on your Z: drive, this includes any email archives, or have any Stata jobs running, if possible please shut your computer down when you leave on Wednesday.

Sorry for any inconvenience.



Monday, 4 February 2008

Stata installations on Vista

Please note you may have a problem getting Stata to register its licence file if you are installing it on a machine running Microsoft Windows Vista. If you do please do the following.

The default Vista permission settings do not allow applications write permissions to their respective install directories even if you are logged into a machine as administrator. Stata needs these permissions to create its license file. To get around the problem you must right click on the Stata executable in the Stata install directory, normally C:\Program Files\Stata\wsestata.exe, and select "Run as Administrator" from the right click menu to open Stata. Then you can enter your authorisation information, etc.and Stata should create the proper file.

Monday, 7 January 2008

Scientific Workplace new licence installation (for laptop and home computers)

You need to go to the Scientific Workplace Help menu

Select Register
Select “By an automated web service”
Enter your email address, name and organisation, deselect the “Add me to the mailing list” option
Click OK, ignore error message
Accept the agreement
Click on “Register Now”
Please then email Karon James, email, in IT services that you have done this so she can forward you the new licence code when she receives it.

Then do the following to install it.

Make sure SWP is not running then open your original email from Carol containing the licence, open it in Outlook, not via web-access or any other email client

Copy all the content and save it in Notepad as TXT file, close and reopen this txt file.



Start the SWP5.

Please note you can only have a licence for this software if you are a member of the academic staff.