tag:blogger.com,1999:blog-16476523153564671642024-03-19T08:03:34.764+00:00RLAB IT BlogUnknownnoreply@blogger.comBlogger8125tag:blogger.com,1999:blog-1647652315356467164.post-9599673445626880592021-07-21T14:49:00.004+01:002021-07-21T18:16:46.856+01:00Zoom meetings vs webinars<p> </p><p class="MsoNormal"><b style="mso-bidi-font-weight: normal;">ZOOM MEETINGS VS ZOOM
WEBINARS<o:p></o:p></b></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight: normal;">Meetings</b> are
designed to be a collaborative event with all participants being able to screen
share, turn on their video and audio, and see who else is in attendance.<o:p></o:p></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight: normal;">Webinars</b> are
designed so that the host and any designated panellists can share their video,
audio and screen. Webinars allow view-only attendees. They have the ability to
interact via Q&A, Chat, and answering polling questions. The host can also
unmute the attendees. <o:p></o:p></p>
<p class="MsoNormal"><b style="mso-bidi-font-weight: normal;">Main characteristics</b><a href="https://lh3.googleusercontent.com/-mk2QHrcz3DU/YPg5J0buu6I/AAAAAAAAATM/g-sxoogYX3YpahnkPsnkk55JOVs0s7IRACLcBGAsYHQ/image.png" style="clear: left; display: inline !important; margin-bottom: 1em; margin-right: 1em;"><img data-original-height="495" data-original-width="1277" height="204" src="https://lh3.googleusercontent.com/-mk2QHrcz3DU/YPg5J0buu6I/AAAAAAAAATM/g-sxoogYX3YpahnkPsnkk55JOVs0s7IRACLcBGAsYHQ/w526-h204/image.png" width="526" /></a></p><b style="mso-bidi-font-weight: normal;"><b style="mso-bidi-font-weight: normal;"><div><b style="mso-bidi-font-weight: normal;"><b style="mso-bidi-font-weight: normal;">Feature comparison<br /></b><div class="separator" style="clear: both; text-align: center;"><a href="https://1.bp.blogspot.com/-_We0ZW3meNQ/YPhVRZzeaqI/AAAAAAAAAoE/_xkEqFUlBkEfBJ5GEo7SJ-WTwJ3CKhgwACLcBGAsYHQ/s1348/Capture.JPG" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" data-original-height="1348" data-original-width="792" height="899" src="https://1.bp.blogspot.com/-_We0ZW3meNQ/YPhVRZzeaqI/AAAAAAAAAoE/_xkEqFUlBkEfBJ5GEo7SJ-WTwJ3CKhgwACLcBGAsYHQ/w528-h899/Capture.JPG" width="528" /></a></div><br /></b></div><div><b style="mso-bidi-font-weight: normal;"><b style="mso-bidi-font-weight: normal;"><br /></b></b></div></b></b><div class="separator" style="clear: both; text-align: center;"><div class="separator" style="clear: both; text-align: center;"><div class="separator" style="clear: both; text-align: center;"><br /></div></div></div>
<p class="MsoNormal"><b style="mso-bidi-font-weight: normal;">Further information<o:p></o:p></b></p>
<p class="MsoNormal"><a href="https://support.zoom.us/hc/en-us/categories/201146643">Meetings &
Webinars – Zoom Help Center</a> <o:p></o:p></p>
<p class="MsoNormal"><a href="https://support.zoom.us/hc/en-us/articles/115005474943-Meeting-and-Webinar-Comparison">Meeting
and webinar comparison – Zoom Help Center</a><o:p></o:p></p>Nichttp://www.blogger.com/profile/15503497948709765322noreply@blogger.com0tag:blogger.com,1999:blog-1647652315356467164.post-27629437286918613222021-06-28T15:20:00.002+01:002021-06-28T15:20:31.741+01:00Stopping Cortana/Search with Software Restriction Policies<p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;">If you need to stop Cortana/Search from running in Windows 10/Server 2016/19 you can use a Software Restriction Policy, provided you have the Pro/Enterprise/Education version of Windows.</p><p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;">To do this go to the Start menu and type <b>secpol</b></p><p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;">This brings up the Local Security Policy window.</p><p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;">Right click the Software Restriction Policy entry in the left-hand column and select <b>New Software Restriction Policy</b></p><p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;">Double click on the <b>Additional Rules folder</b> in the right-hand pane and select <b>New Path Rule...</b></p><p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;">In the Path field put <b>C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy</b></p><p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;">Select <b>Disallowed</b> in the Security Level box.</p><p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;">Then enter a description, click <b>Okay</b>.</p><p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;">Now you can kill the <b>Search </b>process (Windows 10) or the<b> Search and Cortana application</b> process (server 2016/2019) in the Task Manager and the operating system will not be able to run it again.</p><p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;">To reenable the search facilities just delete the rule.</p><p style="background-color: white; border: none; color: #333333; font-family: "Segoe UI", "Lucida Grande", Verdana, Arial, Helvetica, sans-serif; font-size: 14px; list-style-type: none; margin: 0px 0px 1em; outline: 0px; padding: 0px;"><br /></p>Nichttp://www.blogger.com/profile/15503497948709765322noreply@blogger.com0tag:blogger.com,1999:blog-1647652315356467164.post-70261307332720310422020-11-23T17:59:00.001+00:002020-11-23T17:59:23.881+00:00Stopping Apple Time Machine Encryption<p>When setting up a hard drive for Apple Time Machine backups in OS X or macOS, if you enable the encryption option the drive may perform this incredibly slowly, sometimes taking days to encrypt even a small percentage of the drive. </p><p>Provided you are running a version of the operating system from 10.9 or newer (Mavericks through to Big Sur) then you can stop the encryption process running by entering the following in Terminal and save your hard drive from failing due to continuous access.</p><p><span style="font-family: Consolas, Menlo, Monaco, "Lucida Console", "Liberation Mono", "DejaVu Sans Mono", "Bitstream Vera Sans Mono", "Courier New", monospace, sans-serif; font-size: 13px; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space: inherit;">diskutil cs revert /Volumes/</span><span style="font-family: Consolas, Menlo, Monaco, "Lucida Console", "Liberation Mono", "DejaVu Sans Mono", "Bitstream Vera Sans Mono", "Courier New", monospace, sans-serif; font-size: 13px; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space: inherit;"><i>drive_name</i></span><span style="font-family: Consolas, Menlo, Monaco, "Lucida Console", "Liberation Mono", "DejaVu Sans Mono", "Bitstream Vera Sans Mono", "Courier New", monospace, sans-serif; font-size: 13px; font-style: inherit; font-variant-caps: inherit; font-variant-ligatures: inherit; font-weight: inherit; white-space: inherit;"> -passphrase</span></p><p>To find the <span style="font-family: courier;"><i>drive_name</i></span><span style="font-family: helvetica;"> </span><span style="font-family: times;">then type </span><span style="font-family: courier;">diskutil list</span><span style="font-family: times;"> and use the Volume name. </span></p><p><span style="font-family: times;">When you enter the command you will be prompted to enter the passphrase you set when enabling the encryption.</span></p>Nichttp://www.blogger.com/profile/15503497948709765322noreply@blogger.com0tag:blogger.com,1999:blog-1647652315356467164.post-27686279554285028432020-11-17T15:48:00.002+00:002020-11-17T15:55:08.481+00:00Outlook (2016/365) warning "The properties of the message have been changed. Want to save your changes to this message?"<p><span style="font-family: verdana;">This warning/notification appears generally when replying to or forwarding an email message with or without an attachment. For some, it has appeared with new messages too.</span></p><p><span style="font-family: verdana;">Reason: In this case, the cause relates to an 'Add-in' from Adobe and disabling this can provide a cure.</span></p><p><span style="font-size: 11pt;"><span style="font-family: verdana;">Open Outlook and select
File > Options > Add-ins and select Go (see below):</span></span></p><p><span style="font-family: verdana;"></span></p><div class="separator" style="clear: both; text-align: center;"><span style="font-family: verdana;"><a href="https://lh3.googleusercontent.com/-Wtm8iBgynjA/X7PuEtxagdI/AAAAAAAAANQ/1vWqKm_e3hY9Iu1WvtF-hxxjcEieMJPcgCLcBGAsYHQ/image.png" style="margin-left: 1em; margin-right: 1em;"><img data-original-height="467" data-original-width="567" src="https://lh3.googleusercontent.com/-Wtm8iBgynjA/X7PuEtxagdI/AAAAAAAAANQ/1vWqKm_e3hY9Iu1WvtF-hxxjcEieMJPcgCLcBGAsYHQ/s16000/image.png" /></a></span></div><span style="font-family: verdana;"><div><span style="font-family: verdana;"><br /></span></div></span><p class="MsoNormal"><span style="font-family: verdana;">The ‘COM Add-ins’ options box (see below) opens and in this,
find and uncheck the ‘Adobe Document Cloud Outlook add-in’. Select OK and then close/re-open Outlook and test with an email that has an attachment in particular</span></p>
<p class="MsoNormal"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://lh3.googleusercontent.com/-AInuHkjqPrA/X7Pu8g0jA4I/AAAAAAAAANY/JBAtVjkbNv86_HsmHNGdco2VWyKsfaekwCLcBGAsYHQ/image.png" style="margin-left: 1em; margin-right: 1em;"><img data-original-height="241" data-original-width="567" src="https://lh3.googleusercontent.com/-AInuHkjqPrA/X7Pu8g0jA4I/AAAAAAAAANY/JBAtVjkbNv86_HsmHNGdco2VWyKsfaekwCLcBGAsYHQ/s16000/image.png" /></a></div><span style="font-family: verdana;"><p class="MsoNormal"><b>NOTE</b>: as I don’t have Acrobat installed, the add-in does not show and also, it may require other Adobe add-ins to be unchecked should the problem persist.</p></span><p></p><br /><span style="font-family: verdana;"><br /></span><p></p>Hhttp://www.blogger.com/profile/00598712461645251216noreply@blogger.com0tag:blogger.com,1999:blog-1647652315356467164.post-32300078309680892152020-09-18T10:00:00.000+01:002020-09-18T10:00:14.976+01:00Connecting to RLAB remote desktop servers on Ubuntu Linux <p><b>Open the builtin Remote Desktop Client</b></p><p><b>In the Remote Desktop Preference window ensure the following field is set:</b></p><p>Protocol: RDP - Remote Desktop Protocol</p><p><b><br /></b></p><p><b>On the Basic tab ensure the following fields are set:</b></p><p>Server: servername.rlab.lse.ac.uk</p><p>Username: username (NOT RLAB\username)</p><p>Password: password</p><p>Domain: rlab.lse.ac.uk</p><p>Colour depth: True colour (32bpp)</p><p><br /></p><p><b>On the Advanced tab ensure the following fields are set:</b></p><p>Quality: Poor (fastest)</p><p>Sound: Off</p><p>Security: Negotiate</p><p><b><br /></b></p><p><b>When connecting you are prompted to
accept a security certificate. Accept this certificate.</b></p><p><b><o:p></o:p></b></p>
<p><br /></p>Mikehttp://www.blogger.com/profile/14377906555676439194noreply@blogger.com0tag:blogger.com,1999:blog-1647652315356467164.post-40736810309615203322020-06-08T12:57:00.001+01:002020-06-08T12:57:21.506+01:00Apple OS X controlling sleep mode<span style="background-color: white;"><span style="color: #666666; font-family: Trebuchet MS, Trebuchet, Verdana, sans-serif;"><span style="font-size: 13.2px;">You can use the Energy Saver setting in the System preferences in OS X but you may find that the system still manages to invoke a power saving mode, this is especially painful when you require the machine to be fully up for an extended time, for example when running your first synchronisation of cloud storage. So to control the sleep functions of OS X there is a nice terminal command CAFFEINATE, this can be used to keep all aspects of the system live.</span></span></span><br style="background-color: white; color: #666666; font-family: "Trebuchet MS", Trebuchet, Verdana, sans-serif; font-size: 13.2px;" /><br style="background-color: white; color: #666666; font-family: "Trebuchet MS", Trebuchet, Verdana, sans-serif; font-size: 13.2px;" /><span style="background-color: white; color: #666666; font-family: "Trebuchet MS", Trebuchet, Verdana, sans-serif; font-size: 13.2px;">For example typing </span><i style="background-color: white; color: #666666; font-family: "Trebuchet MS", Trebuchet, Verdana, sans-serif; font-size: 13.2px; font-weight: bold;">caffeinate -i -d </i><span style="background-color: white; color: #666666; font-family: "Trebuchet MS", Trebuchet, Verdana, sans-serif; font-size: 13.2px;">will prevent the system and hard drive from sleeping. When you do not need to have the machine running fully you just CTRL Z the terminal window and quit terminal.</span><br style="background-color: white; color: #666666; font-family: "Trebuchet MS", Trebuchet, Verdana, sans-serif; font-size: 13.2px;" /><br style="background-color: white; color: #666666; font-family: "Trebuchet MS", Trebuchet, Verdana, sans-serif; font-size: 13.2px;" /><span style="background-color: white; color: #666666; font-family: "Trebuchet MS", Trebuchet, Verdana, sans-serif; font-size: 13.2px;">If you go to the following link you will find the help page for this command, </span><a href="https://ss64.com/osx/caffeinate.html" style="background-color: white; color: #888888; font-family: "Trebuchet MS", Trebuchet, Verdana, sans-serif; font-size: 13.2px; text-decoration-line: none;">https://ss64.com/osx/caffeinate.html</a><span style="background-color: white; color: #666666; font-family: "Trebuchet MS", Trebuchet, Verdana, sans-serif; font-size: 13.2px;">.</span>Nichttp://www.blogger.com/profile/15503497948709765322noreply@blogger.com0tag:blogger.com,1999:blog-1647652315356467164.post-66503089207157530782020-05-05T13:11:00.001+01:002020-06-02T11:11:27.131+01:00Internet Connectivity Troubles [esp. Wi-Fi on laptop/tablet PCs] Post Windows 10 Update 1903<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="MsoNormal" style="text-align: justify;">
<span style="font-family: "arial" , "helvetica" , sans-serif;">At the time of writing, we have experienced this issue on a small range of laptops. This includes the Dell XPS/Inspiron range and some Asus laptop laptops also and appears to occur following the Windows 10 1903 update. </span><br />
<span style="font-family: "arial" , "helvetica" , sans-serif;"><br /></span><span style="font-family: "arial" , "helvetica" , sans-serif;">A quicker fix may be possible by carrying out a Network reset (option in Network Status page).<o:p></o:p></span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">Symptoms: Loss of internet access via Wi-Fi specifically</span><span style="font-family: "arial" , "helvetica" , sans-serif;"> with very limited Ethernet access if connection option is available on your device.</span></div>
<span style="font-family: "arial" , "helvetica" , sans-serif;"></span><br />
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<span style="font-family: "arial" , "helvetica" , sans-serif;">The Network Status icon (in the Taskbar right-hand end) may indicate no connection, an incorrect connection or it may be missing altogether.</span></div>
<span style="font-family: "arial" , "helvetica" , sans-serif;"><o:p></o:p></span><br />
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<span style="font-family: "arial" , "helvetica" , sans-serif;">The first step is to check the status of the network: press the Windows Start key and type ‘network’; this should bring up ‘Network Status’ in the list displayed. Select this to open it and if it looks like the image below…<o:p></o:p></span></div>
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<a href="https://1.bp.blogspot.com/-3pI4Affi8wc/Xq_fFtjOtyI/AAAAAAAAAKM/hUdcIXk3L1kx3exbVUh7LpB-eT-zAgMnQCEwYBhgL/s1600/network%2Bstatus.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="859" data-original-width="1600" height="213" src="https://1.bp.blogspot.com/-3pI4Affi8wc/Xq_fFtjOtyI/AAAAAAAAAKM/hUdcIXk3L1kx3exbVUh7LpB-eT-zAgMnQCEwYBhgL/s400/network%2Bstatus.png" width="400" /></a></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 17.12px;">.</span><span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 17.12px;">..read on.</span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 17.12px;"><br /></span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;"><span style="line-height: 17.12px;">Ensure you are logged on as an administrator or have access to the password. In </span><span style="line-height: 17.12px;">reference </span><span style="line-height: 17.12px;">back to the Network Status icon in the task bar and the above Network Status screenshot, select Change adapter settings so that the Network Connections window appears and, as you will see below, the Wi-Fi connection status appears to show that a connection exists despite our experience. Close this window and carry on to the next step.</span></span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif; line-height: 17.12px;"><a href="https://1.bp.blogspot.com/-B8VcQj8BoPk/Xq_1LsoT9EI/AAAAAAAAAK0/5lZpKcpE8Z0tfQora6xSrbfc1wRH8YCxwCLcBGAsYHQ/s1600/WiFi_Probs_LapTabs_05.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="309" data-original-width="1600" height="76" src="https://1.bp.blogspot.com/-B8VcQj8BoPk/Xq_1LsoT9EI/AAAAAAAAAK0/5lZpKcpE8Z0tfQora6xSrbfc1wRH8YCxwCLcBGAsYHQ/s400/WiFi_Probs_LapTabs_05.png" width="400" /></a></span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif; text-align: left;">Hold down the Windows Start key (between CTRL and ALT keys) and press the R key</span></div>
<ol>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Type 'services.msc',the Services app icon appears, right click it and select 'Run as Administrator and select 'Yes' or enter the administrator credentials (as required) should a dialog box appear</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">The Services app will open with services listed in Name order (apart from the 2 Microsoft Edge ones) and to ease readability, select the Standard tab at the bottom of the second viewing pane<br /><div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-EkKu9xToFs8/Xq_fF0ES5hI/AAAAAAAAAKo/Y3UekgZNTC4N3T4GJjrDV7ZCq31QWHdugCEwYBhgL/s1600/services%2B1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="910" data-original-width="1600" height="227" src="https://1.bp.blogspot.com/-EkKu9xToFs8/Xq_fF0ES5hI/AAAAAAAAAKo/Y3UekgZNTC4N3T4GJjrDV7ZCq31QWHdugCEwYBhgL/s400/services%2B1.png" width="400" /></a></div>
<div style="text-align: center;">
<br /></div>
</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">We need to view the status of the Network List Service therefore, select any of the services and press ‘N’ in order to bring you to the start of all those that start with ‘N’ and scroll down until you see this<br /><div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-enoMVY9szW4/Xq_fG0cPiKI/AAAAAAAAAKk/VtosXkJPXyY3AySufl3FACgUFrw3D1sbgCEwYBhgL/s1600/services%2B2.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="816" data-original-width="1600" height="203" src="https://1.bp.blogspot.com/-enoMVY9szW4/Xq_fG0cPiKI/AAAAAAAAAKk/VtosXkJPXyY3AySufl3FACgUFrw3D1sbgCEwYBhgL/s400/services%2B2.png" width="400" /></a></div>
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</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Select Network List Service, right-click it to open the sub menu and select Properties</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Find the Startup type selection halfway down and you will see that it's set to Disabled and the Service status shows Stopped which, is the issue here</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Set the Startup type to Manual and then click Apply after which, move to Service status and select Manual<br /><div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-tW1l9m4dhIA/Xq_fJwPfRUI/AAAAAAAAAKs/F9VkQr1o20k2m-mM8OhYmbhPJnu_u7hTwCEwYBhgL/s1600/services%2B3.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="901" data-original-width="1600" height="225" src="https://1.bp.blogspot.com/-tW1l9m4dhIA/Xq_fJwPfRUI/AAAAAAAAAKs/F9VkQr1o20k2m-mM8OhYmbhPJnu_u7hTwCEwYBhgL/s400/services%2B3.png" width="400" /></a></div>
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</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Go back to Service status and click Start; a Service Control box appears and the service starts. Once the Service status hows Running, click OK and close the Network List Service properties box and the Services app</span></li>
</ol>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">Return to Network Status window and you should see the full path between your device and the internet, problem solved hopefully!</span></div>
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Hhttp://www.blogger.com/profile/00598712461645251216noreply@blogger.com0tag:blogger.com,1999:blog-1647652315356467164.post-24990992020889760302020-05-05T13:10:00.000+01:002020-05-05T13:11:29.867+01:00Slow Wi-Fi access with Pulse Secure VPN Client<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-family: "arial" , "helvetica" , sans-serif;">This problem affects both network file transfer and internet access speeds but most particularly, the download side, when Pulse Secure VPN client is running.</span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">I have summarised one of the two solutions (simpler one, less technical) that can be found here: </span><a href="https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43833"><span style="font-family: "arial" , "helvetica" , sans-serif;">https://kb.pulsesecure.net/articles/Pulse_Secure_Article/KB43833</span></a></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">and attributed to Lokesh T K.</span></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">Symptoms:</span></div>
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<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Very poor internet bandwidth (speed) with download rates falling well below upload rates</span><span style="font-family: "arial" , "helvetica" , sans-serif;"><span style="font-family: "arial" , "helvetica" , sans-serif;"> </span>(test
with speedtest.net)</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">The same applies to reading data across a local network</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">WiFi Taskbar icon indicates network connection speeds are within whatever range would be expected for the type wireless connection offered by an access point or wireless internet router</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Instances of similar slow downloads speeds have been reported despite Pulse Secure not being present. See <a href="https://social.technet.microsoft.com/Forums/en-US/27dd19ab-78a2-42fc-accb-34bd949a30a7/windows-10-creators-update-causing-very-slow-wifi?forum=win10itpronetworking" target="_blank"><span style="color: #015ba7; text-decoration-line: none;">https://social.technet.microsoft.com/Forums/en-US/27dd19ab-78a2-42fc-accb-34bd949a30a7/windows-10-creators-update-causing-very-slow-wifi?forum=win10itpronetworking</span></a> for more information as this may be useful should the solution below not actually apply to your situation</span></li>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">Cause:</span></div>
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<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Although disputed by some(vendors and users), the most probable cause in lite of our experience, relates to either or both the Windows 10 1809 and the 1903 updates and how they may have affected specific wireless adapter driver files</span></li>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">Solution:</span></div>
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<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Press the Windows <b>Start </b>key and type '<b style="font-style: italic;">Control Panel</b>' <i>, </i>select <b>Network and Sharing Centre</b> and then select <b>Change Adapter Settings</b> to open <b>Network Connections</b></span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Locate and right-click the Wireless network adapter, select <b>Properties</b></span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">From the list, uncheck the checkbox for <span style="font-weight: bold;">Juniper Network Service </span><br /><div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-MsTD-Bn1IbQ/XrBXzKyAxHI/AAAAAAAAALE/DuMo1PeBkhMN2FvuucstGOJxqKTRTPA4QCEwYBhgL/s1600/PulseVPN-Issue-01.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="702" data-original-width="544" height="400" src="https://1.bp.blogspot.com/-MsTD-Bn1IbQ/XrBXzKyAxHI/AAAAAAAAALE/DuMo1PeBkhMN2FvuucstGOJxqKTRTPA4QCEwYBhgL/s400/PulseVPN-Issue-01.PNG" width="308" /></a></div>
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<span style="font-weight: 700;"><br /></span></div>
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<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Start Pulse Secure and connect as per usual</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Returning to <b>Network Connections</b>, select <b>Pulse Secure</b> virtual adapter<br /><div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-TkyE79Pcd1Y/XrBXx500kTI/AAAAAAAAALA/ki5DnuPIlpoQFk62xF4ZYxusblReNFQSgCEwYBhgL/s1600/PulseVPN-Issue-02.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="709" data-original-width="1156" height="245" src="https://1.bp.blogspot.com/-TkyE79Pcd1Y/XrBXx500kTI/AAAAAAAAALA/ki5DnuPIlpoQFk62xF4ZYxusblReNFQSgCEwYBhgL/s400/PulseVPN-Issue-02.PNG" width="400" /></a></div>
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<br /></div>
</span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">Right-click the adapter and select <b>Properties</b></span></li>
<li><span style="font-family: "arial" , "helvetica" , sans-serif;">From the list, uncheck the checkbox for <span style="font-weight: bold;">Juniper Network Service</span><br /><div class="separator" style="clear: both; text-align: center;">
<a href="https://1.bp.blogspot.com/-zfymeezwEYs/XrBXzMVIC2I/AAAAAAAAALQ/nwZk1YvRUAsRfgswjVsQOywVc1Ggv3rLgCEwYBhgL/s1600/PulseVPN-Issue-03.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="748" data-original-width="562" height="400" src="https://1.bp.blogspot.com/-zfymeezwEYs/XrBXzMVIC2I/AAAAAAAAALQ/nwZk1YvRUAsRfgswjVsQOywVc1Ggv3rLgCEwYBhgL/s400/PulseVPN-Issue-03.PNG" width="300" /></a></div>
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<span style="font-family: "arial" , "helvetica" , sans-serif;">Fin</span></div>
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Hhttp://www.blogger.com/profile/00598712461645251216noreply@blogger.com0